Bates Sales & Services in Mount Ida, AR Closed now

Reviews about Bates Sales & Services

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  August 15, 2019, by Kevin Thompson
  Called and went to this company to have my dryer fixed. Made appointment which they were 2 hours late for. The technician assessed the dryer and determined it needed a part which they ordered. Several days later they called to say it was in and they could come fix it. I allowed them access to my home without me being there. They called me to say it was fixed and running and charged m $127.00 which I paid over the phone to the owner "Kevin" with my debit card. When I returned home I found parts to the dryer left on top and some "debris" left on my floor. I washed a load of clothes and put them in the dryer, which ran for about 5 minutes and stopped. I called the owner to explain, he told me that they didn't leave anything off and I was wrong about it not working. After explaining again he angrily told me that he would send a technician out the next day. That was in March and I haven't seen or heard from them since.